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Privacy Policy

Hinokiya Co., Ltd. (hereinafter referred to as "our company") will comply with the "Act on the Protection of Personal Information" and related laws and regulations with regard to the personal information of general consumers that we handle in the course of business, and will appropriately manage and use such personal information as follows. Furthermore, we will continually review the contents of this policy and strive to improve and enhance it.

Information we collect from you

We collect the following information from you:

  • Name (including nicknames and pen names)

  • Age or date of birth

  • sex

  • Occupation, work history, educational background

  • email address

  • telephone number

  • address

  • Photos and videos

  • Information regarding your payment methods, such as credit cards, bank accounts, and electronic money

  • ID used by the customer in external services, and other information that the customer has permitted disclosure to the partner through the privacy settings of the external services

  • Identification information generated using cookies

  • Information about the operating system and device you use, such as the ID generated by the operating system, the type of device, and device identifiers

  • Customer behavior history on our website, such as time spent on our website, input history, purchase history, etc.

  • Usage history of our app, such as launch time, input history, purchase history, etc.

  • Your location

How we use your information

We use the information we obtain from you for the following purposes:

  • To accept registrations for our services, and to verify and authenticate customers

  • To manage your usage history of our services

  • To settle usage fees

  • To analyze customer behavior history on our services and use it to maintain and improve our services

  • For market analysis and marketing

  • To provide information about our services

  • To respond to customer inquiries

  • To respond to any violations of our terms and conditions or laws and regulations

  • To notify you of changes, discontinuation, termination, or cancellation of our services

  • To notify you of changes to our terms and conditions

  • In addition to the above, to provide, maintain, protect and improve our services

Provision to third parties

We will not provide any information obtained from you that falls under the category of personal data (Article 2, Paragraph 6 of the Personal Information Protection Act) to a third party (including those outside Japan) without your prior consent.

However, the following cases are excluded:

  • When outsourcing the handling of personal data

  • If our company or our services are acquired

  • When sharing with business partners (if there is specific sharing, the details will be announced separately)

  • Other cases where provision to a third party is legally permitted by law.

Access analysis tools

We use "Google Analytics" to analyze customer access. Google Analytics uses cookies to collect traffic data. Traffic data is collected anonymously and does not identify individuals. You can refuse the collection of this information by disabling cookies. Please check your browser settings for details. For more information about Google Analytics, please see below.

https://marketingplatform.google.com/about/analytics/terms/jp/

Changes to this Privacy Policy

The Company may change the contents of this Privacy Policy as necessary. In such cases, the Company will notify or notify you of the effective date and contents of the revised Privacy Policy in an appropriate manner.

inquiry

If you wish to disclose, correct, suspend, or delete your information, please contact us at the email address listed below.

Email

museum@taisetsu-museum.jp

In this case, we will verify that the request is from you by a method designated by our company, such as by showing your driver's license. Please note that for requests for disclosure of information, an administrative fee of 1,000 yen will be charged for each request, regardless of whether disclosure is made or not.

Name of business operator

Hinokiya Co., Ltd.

Established on July 1, 2024

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